Cookie Policy

Understanding how we use cookies to improve your CarStore experience

1. Purpose

This Cookie Policy explains how CarStore ("we", "us", "our") uses cookies and similar technologies when you visit our website at carstore.co.za. It describes what cookies are, what types of cookies we use, and how you can manage your cookie preferences.

2. What are cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites remember information about your visit, such as your preferred language and other settings, which can make your next visit easier and the site more useful to you.

For more detailed information about cookies, you can visit All About Cookies.

3. Types of cookies we use

Essential Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.

Examples: Authentication cookies, shopping cart cookies, security cookies

Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

Examples: Google Analytics, page view tracking, user behavior analysis

Marketing Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.

Examples: Facebook Pixel, Google Ads, remarketing cookies

4. How we use cookies

  • Authentication & Security: To keep you signed in and protect your account from unauthorized access
  • User Experience: To remember your preferences, language settings, and recently viewed cars
  • Website Performance: To analyze how our website is used and improve its functionality
  • Personalization: To show you relevant car listings and advertisements based on your interests
  • Communication: To send you notifications about new offers, messages, and account updates

5. Third-party cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the website, deliver advertisements on and through the website, and so on.

Third-party services we use:

  • Google Analytics: To analyze website traffic and user behavior
  • Google Ads: To show relevant advertisements
  • Facebook Pixel: For remarketing and conversion tracking
  • Stripe: For secure payment processing
  • Cloudflare: For website security and performance

6. Managing your cookie preferences

Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner at the bottom of the page. You can:

  • Click "Accept All" to consent to all cookies
  • Click "Decline" to only allow essential cookies
  • Click "Customize" to choose specific cookie types

Browser Settings

You can also manage cookies through your browser settings. Here's how to access cookie settings in popular browsers:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Options → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions → Cookies and site data

Important Note

Please note that disabling certain cookies may affect the functionality of our website. Essential cookies are required for the website to work properly and cannot be disabled.

7. How long do cookies last?

  • Session cookies: These are temporary cookies that are deleted when you close your browser
  • Persistent cookies: These remain on your device for a set period or until you delete them manually

8. Updates to this policy

We may update this Cookie Policy from time to time. We will notify you of any changes by posting the new Cookie Policy on this page and updating the "Last updated" date. We encourage you to review this Cookie Policy periodically.

Questions about our Cookie Policy?

If you have any questions about how we use cookies or this policy, please don't hesitate to contact us. We're here to help!

Last Updated: July 2025